To use our SDK in your project, you need to have an SDK token. The FAQ below explains our token management process and guides you on how to store and update tokens after its expiration. Please, read all the information carefully.
SDK token is an automatically generated set of characters unique to each client sent in .txt format. It activates the licenced SDK functionality in the client app. There are two types of tokes:
- Demo token is provided to start the SDK trial. It's valid for 14 days, our standard trial period. The token activates all SDK features for you to assess the SDK performance in your project.
- Commercial token is provided after we sign the contract agreement. It’s valid throughout the prepaid period. The token activates the SDK features defined by your software licence.
Once the token expires, the access to SDK is blocked automatically. It may cause the crash of the entire app.
- Don’t use demo tokens in live apps.
- Observe payments of your SDK licence and renew the commercial token on time.
The SDK token system helps us to manage billing, prevent our software from frauds, inappropriate and unconditioned usage that violates the SDK licencing terms.
- To get the demo token and start the SDK trial, please contact your sales manager or send us a request via the website form.
- The commercial token is generated and sent out by your account manager who guides your project within our company.
Together with the token, you will receive a configuration file config.json which contains the required SDK resources defined by the token.
We recommend storing your token on the server as it drastically facilitates the process of token renewal.
If you store the token in the app, you need to upload its newest version to the App Store or Play Market after you renew the token.
Expiry and renewal
Tokens are valid only throughout the predefined period of time. Once it expires, you will not be able to use SDK features in your app and the latter will experience a crash. There will not be a possibility to renew the current token. You'll need to generate a new one.
To restore the access, you need to request a new token and renew it in your app.
- Demo tokens may be renewed per client’s request in case the client hasn’t enough time to evaluate the SDK.
- Commercial tokens are renewed by an account manager only after the client’s pre-payment for an agreed period.
Other questions left?
Please, read all the information carefully and feel free to contact us if you have more questions.